PATIENT RIGHTS & RESPONSIBILITIES FOR FAMILIES
We will…
- tell you who we are and what we’re doing.
- tell you what is happening before, during and after treatment.
- give you the information you need to make decisions about treatment.
- give instructions for how to care for your child at home.
To serve you better, please…
- tell us everything you know about your child’s health.
- tell us what your child and your family need.
- tell us if your child has pain – we will respond as quickly as possible.
- let us know if we were not clear with the information or instructions you received.
- let us know if you need help understanding your bill and financial responsibilities.
- let us know if you need access to your child’s medical records.
As a partner in your child’s care, we…
- honor your central role in your child’s care.
- respect that you know your child best.
- welcome your questions about your child’s care.
- respect your spirit and cultural needs.
- value your privacy and confidentiality.